The self-serve and tax expert assisted options are the same as the online option except for the professional help. The online options are further divided into a self-serve version and a tax expert assisted version.
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TurboTax’s products are divided into online options and a desktop-based downloadable software which can also be purchased at brick-and-mortar retailers. Some desktop packages come with one state tax software but not e-filing. The level of tax-related services and bonus features you get access to depends on which option you select. TurboTax offers four tiers of pricing in three different sets of options. They cannot create new deductions or credits or make you eligible for tax benefits you don’t qualify for. Every service should, in theory, prepare your tax return optimally based on your situation.
Many tax preparation services and software claim to get you the maximum refund. Read on to find out if TurboTax is the best choice for you, and make sure to check out our other picks when it comes to the best tax software programs to use before you file.
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Note, however, that the tax professional can’t represent you or provide legal advice unless you upgrade to a paid service. It also guarantees the largest refund or smallest tax amount due based on your circumstances, and it offers audit support from tax professionals all year long.
While we don’t recommend going toe-to-toe with the IRS, for beginners, this is a major plus. TurboTax guarantees accuracy or they’ll pay your IRS or state penalty and interest charges due that are caused by a TurboTax calculation error. You just snap a photo of your W-2 and the information automatically populates. While you’ll usually need to input your tax forms on a desktop or laptop, certain versions of TurboTax may allow you to input your tax forms by using your smartphone. All you need to do is select the characteristics that apply to you (e.g., if you have kids, work a W-2 job, or pay rent) and TurboTax automatically suggests the best tax package for your needs at relatively affordable prices. If you’re confused when it comes to doing your taxes, even if they’re fairly straightforward, then using TurboTax is a solid DIY option.